aku237pro Legal Framework & Privacy Policy

Effective Date: May 8, 2026

At aku237pro (accessible via smithtvs.com), we are committed to transparency and protecting our users’ digital experience. This document outlines our practices regarding data privacy, service usage, and our commitment to customer satisfaction.

I. PRIVACY POLICY

We prioritize the security of your information. By using our service, you agree to the collection of data as described below:

Information Collection: We collect only essential technical data required for service delivery, including account credentials (username/password), device identifiers (IP addresses and device types) to ensure compatibility, and performance logs to monitor app stability.
Data Usage: Your data is used strictly to operate and maintain the aku237pro service, prevent unauthorized account sharing (restreaming), and provide personalized customer support.
Data Protection: We do not sell, trade, or share personal identifiable information with third parties. We implement industry-standard encryption to protect your data from unauthorized access.

II. REFUND & CANCELLATION POLICY

We strive for 100% customer satisfaction and encourage transparency in our billing.

Satisfaction Guarantee: We strongly encourage all users to utilize our 24-hour trial period before committing to a long-term subscription.
Refund Eligibility: Refunds may be issued if a verified technical issue on our server-side prevents access to the service for more than 48 consecutive hours.
Non-Refundable Scenarios: Refunds are not provided for issues arising from user-side ISP throttling, local hardware incompatibility, or account bans resulting from “Multi-Room” policy violations (more than one concurrent connection).

III. TERMS OF SERVICE (ToS)

By using our applications or website, you agree to the following terms:

Usage Restrictions: Subscriptions are valid for one (1) concurrent connection unless a multi-device plan has been specifically purchased. Unauthorized restreaming, capturing, or rebroadcasting of our content will result in immediate termination of service without a refund.
Service Availability: aku237pro acts as a media gateway. While we maintain high uptime, channel availability is subject to change based on provider feeds and maintenance requirements.
Liability Disclaimer: aku237pro is provided “as is.” We are not liable for any data loss or hardware issues resulting from the use of third-party applications or devices used to access the service.

IV. CONTACT & SUPPORT

For technical assistance, billing inquiries, or data privacy requests, please contact our 24/7 support team:

Support URL: https://t.me/aku237pro
Official Domain: smithtvs.com